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#1 |
Senior Member
Join Date: Jun 2007
Location: East County
Posts: 914
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do a complete diagnostic check, fix what is broken, fix what is not broken. Then bill them double the amount.
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#2 |
Large Member
Join Date: Jul 2012
Location: La Verne, CA
Posts: 1,011
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A, B, or C if you're dealing with a mom and pop shop.
D if you're dealing with a corporation with customer support from a call center in India, who's logistics never interact with said customer support, and who are following procedures and act more like robots than human beings. |
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