LOWRANCE ALERT !

I ready to put money up for a nice Lowerance system. However,
without the proper charting for La Jolla, I'm looking elsewhere.
I'm not waiting for Lowerance to finally fix this.

What are good alternatives?

[Caballito]

Just emailed Mike Campbell

[ratdog]

Originally Posted by yani

I ready to put money up for a nice Lowerance system. However,
without the proper charting for La Jolla, I'm looking elsewhere.
I'm not waiting for Lowerance to finally fix this.

What are good alternatives?

I was ready to pull the trigger on an HDS5 this weekend maybe I need to do a little more research! The sales rep at WM never said a thing to me.

[Billy V]

Originally Posted by ratdog

I was ready to pull the trigger on an HDS5 this weekend maybe I need to do a little more research! The sales rep at WM never said a thing to me.

The sales rep (Ron the electronics Guy) at West Marine in Point Loma knows 100% about the missing cartography. He has known since the beginning.

He chose to say nothing to you because he is a Salesman.

Once you buy it, its your problem.
Omission is a lie in the eyes of the law.

[f'nsabiki]

Originally Posted by Billy V

The sales rep (Ron the electronics Guy) at West Marine in Point Loma knows 100% about the missing cartography. He has known since the beginning.

He chose to say nothing to you because he is a Salesman.

Once you buy it, its your problem.
Omission is a lie in the eyes of the law.

I bought a HDS5-gen 2 about a month ago at West Marine. I specifically asked if the up-dates and missing info had been corrected in the gen 2. I was told that everything had been fixed!!! Mine is still in the box and will be going back for a refund. Thanks Billy V

[Handymansd]

There seems to be some confusion about what is and what is not included with the fish n chip that Navionics is giving out for their HDS fiasco. The Fish n chip that was provided to me for my HDS 5 was the platinum+ chip which is a great color cartography map, NOT the B&W POS chip. Either way though it has been over a year with no real effort from Lowrance/Navionics to "make things right". Quite the opposite as they continue to lie to sell their product. I sat and listened unbelievingly at FH as the rep flat out lied to someone about how accurate the maps were for the LJ area, even stating that the new MLPA's were included!

Enough is Enough you guys... go demand your money back, and buy a Furuno.
or maybe a lawyer could be coerced into helping...

[Billy V]

Originally Posted by Handymansd

There seems to be some confusion about what is and what is not included with the fish n chip that Navionics is giving out for their HDS fiasco. The Fish n chip that was provided to me for my HDS 5 was the platinum+ chip which is a great color cartography map, NOT the B&W POS chip. Either way though it has been over a year with no real effort from Lowrance/Navionics to "make things right". Quite the opposite as they continue to lie to sell their product. I sat and listened unbelievingly at FH as the rep flat out lied to someone about how accurate the maps were for the LJ area, even stating that the new MLPA's were included!

Enough is Enough you guys... go demand your money back, and buy a Furuno.
or maybe a lawyer could be coerced into helping...

Who exactly (by name and location) gave you a $400 Navionics Platinum Plus Chip for your Lowrance?

-Lets hear it.
I have been dropping Lowrance employee names, and e mail addresses like they are going out of style, so don't be shy.

[Reel Anxious]

Originally Posted by Billy V

Who exactly (by name and location) gave you a $400 Navionics Platinum Plus Chip for your Lowrance.

-Lets hear it.
I have been dropping Lowrance employee names, and e mail addresses like they are going out of style, so don't be shy.

X2. Billy, thanks for taking the lead in this matter and to our other members that have contributed to this cause.
I purchased the HDS5 Nautic insight on 11/9/11 thinking it was one of the best. When I found out about it's short comings I went to the WM store on 3717 Rosecrans. not sure who I spoke to (not Milo) and voiced my concerns and was told "well that's what it is."
Needless to say I was pissed. Haven't been back and do not plan to give them my business until this matter has been resolved.
West Marine, "We make boating more fun", Caveat emptor

[ratdog]

Originally Posted by Billy V

The sales rep (Ron the electronics Guy) at West Marine in Point Loma knows 100% about the missing cartography. He has known since the beginning.

He chose to say nothing to you because he is a Salesman.

Once you buy it, its your problem.
Omission is a lie in the eyes of the law.

Wow. Do feel stupid this blows me away

At the same time I would like to say "thank you" to everyone who has contributed to this thread, its been very informative to me

[TCS]

The email Wade got from Mike Campbell sounds like straight talk to me. No BS. They've escalated it. Guess I'll quit ranting now and edit out my 'search words'.

[RK]

Im gonna take my unit back and try to return it for a different brand or at the least the base model, and get my 100 back (thats a sealine)..... I just want it to do what it says on the box, the two areas I fish are completely blank....Bitchen unit, but ripped me off on my mapping.

Does anyone have Michael Turkos number.

False advertisement, Faulty Product "It ain't Right"
I would assume those are suitable grounds for a return.

Good timing too Im probably about due for a new unit and can try another brand, Scallywags hummingbird gets better returns on squid anyways.

[Billy V]

Originally Posted by yani

I ready to put money up for a nice Lowerance system. However,
without the proper charting for La Jolla, I'm looking elsewhere.
I'm not waiting for Lowerance to finally fix this.

What are good alternatives?

My Furuno is a fine quality unit, perhaps the best in the world as far as professional marine electronics go. They are not cheap but have the absolute best customer service in the industry. Furuno is used fleet wide on every local and long range commercial fishing boat based out of San Diego.