LOWRANCE ALERT !

[TCS]

I paid a premium for a charting application from Lowrance in my HDS Nautic Insight.
La Jolla is not some obscure remote location. Its one of the few places left to fish around here after the implementation of MLPA.

Customers have a right to expect Lowrance to fix this problem in a timely manner once they knew about it. It's been a couple of years. I do not buy the 'late 2011 explanation' I was talking to west marine about this over a year ago and it was not new to them.

I am happy for Billy V that he gets to test the beta next gen.
I DON'T HAVE NEXT GEN. MINE IS 1.5 YEARS OLD. WHAT ABOUT THAT?

No action because we haven't complained enough?
Is Lowrance really telling us that we have to bash their product to get a substantive response to this issue?

All I can say is - be careful what you wish for - bloodydecks, allcoast, hull truth, etc etc etc. You don't want a lot of hits on the internet for Xxxxxxxxx or xxxxxxxxxxxx.. Do you?

Do I sound pissed? Is that good for business?

I think I should be able to send my Nautic Insight back and get the basic GPS model and $100 cash back.

At the very least, don't make it look like you are just appeasing the one guy who has been the most vocal.

Please explain what you are doing for everyone.

[RK]

Tom you literally took the words out of my mouth dude!!!!!!!!!!!!I am 100% behind everything you just said!

[The Kid]

Here is one step for everyone to address this issue:

Email this guy: mike.campbell@navico.com

MIKE CAMPBELL| SR. REGIONAL SALES MANAGER | NAVICO AMERICAS

Billy's already done it, as well as myself. Let's make our voice heard!









Part of the Vitale Movement for Better Electronics (VMBE).

[dmrides]

Originally Posted by TCS

Is that good for business?

Tom, you are spot on, I too would be pretty pissed if I owned one. And it is certainly not good for business. I would like to buy a new ff/ gps combo in the near future and would have a very hard time justifying buying a product that costs that much money and still requires an additional expensive purchase to make it function properly. My money won't go to Lowrance until this is resolved that's for sure. I think Mike should probably know that they are losing new customers because of this problem. Thanks for his contact Kevin.

[Billy V]

After having purchased a Fish-N-Chip on my own and using it for awhile, I will tell you that I would much prefer the Lowrance HD Nautic Insight Charting with its 3 D Shaded Contour.

Fish-N-Chip is only 2 D with no shaded relief. Black and White.
Yes, its is a detailed tool, but I would not forego updated Lowrance HDS 3D Cartography.

They both should be used together to get the entire picture of what is really below you.

I say this so you guys don't sell yourselves short by asking for a Fish-N-Chip, and Lowrance then deciding to take no further action on this matter.

[da22y]

Originally Posted by Billy V

After having purchased a Fish-N-Chip on my own and using it for awhile, I will tell you that I would much prefer the Lowrance HD Nautic Insight Charting with its 3 D Shaded Contour.

Agreed....
I have a Humminbird 597cidi with Fish-N-Chip, and I am not too happy about the b/w of it either.

When LOWRANCE fixed the coverage, I might change to HDS model too.

[RK]

I don't really go on bloody decks but it's about time this thread gets added to that forum as well, obviously this is a better. Forum, however there's a ton of potential buyers on there that would love to be informed of this garbage.So billy or anyone on here that's into that site too lets get this going.

[Billy V]

Originally Posted by da22y

Agreed....
I have a Humminbird 597cidi with Fish-N-Chip, and I am not too happy about the b/w of it either.

When LOWRANCE fixed the coverage, I might change to HDS model too.

I appreciate you posting this information. The guys who own the current Lowrance units have probably never seen the fish n chip in their units and need to be made aware... Its not the end all, be all solution.

Lowrance HD 3D Cartography is the best overall picture you could read on a chart.
-Except that ALL of La Jolla is Missing - as well as the area of Cardiff Ca. to the Mexican Border and extending out 2 Miles from Shore. (about 40 continuous miles of the best fishing)

A Realistic View of the Area Missing - Its hard to believe.
http://maps.yahoo.com/#q=Cardiff-by-...=Tijuana%2C+BC

[wade]

[QUOTE=Billy V;112406]
Lowrance HD 3D Cartography is the best overall picture you could read on a chart.
-Except that ALL of La Jolla is Missing - as well as the area of Cardiff Ca. to the Mexican Border and extending out 2 Miles from Shore. (about 40 continuous miles of the best fishing)
A Realistic View of the Area Missing - Its hard to believe.
_________________________

Very True, the FishNChip is no answer to the MISSING Nautic insight charting.
It is only some B&W lines...I paid extra for the Nautic Insight, and this is now Nauseating. I was given the complete run around as to why the info is missing from Lowrance reps, and false claims that the area hasnt been properly surveyed, NOAA, excuses after excuses...

The complete missing info(s) / bathymetry has been made available a long time ago, which is why it WAS & is included on the extra $$ Platinum chips, Gold and the FishnChips ect...So in my eyes their is no excuse for why its missing or not included in the 1st generation, let alone the 2nd..

Lowrance your sonar is great, but you gotta step it up on all your Charting & Mapping claims if you really advertise "Superb U.S. coastal and offshore saltwater coverage to find productive marine fishing fast."

I would appreciate my product to operate exactly as stated on the box.
Nothing more, NOTHING less.
It does NOT.

____________________________________________


http://walrus.wr.usgs.gov/pacmaps/movies/sd-down1.mpg





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[wade]

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My instant response today from M.C.

Capt. Wade thanks for email, I have responded to your fishing partners and I'll explained to you as I did to them, I am the sales guy for the northwest for Navico. New charting will not be available until our 2013 product is released. I have sent your email to Navico's mapping department with your concern thank you for your email. Mr. Tito Perez has been Cc too, Tito is our regional manager for SOCAl and is up to date on the missing info. HDS / GEN 2 product will NOT have the mapping info you need at this time. Target date is 2013.

Mike Campbell
Sr Regional Manager
Lowrance Simrad B&G

[xpresso2am]

I'm just waiting on the sidelines for this fix. I want an HDS 5, but with all the negative crap i've been reading I'll just wait it out! with money burning a hole in my pocket!