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Old 08-24-2009, 11:33 AM   #19
WahooUSMA
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Join Date: Jan 2009
Location: Rancho Cucamonga
Posts: 753
OEX

Sorry Alpine, I don’t believe you will get any love in this thread. OEX has gone way above the standard for customer service with not only me, but my friends as well.

With my first yak, I elected to install a kaya-tank myself. Not the wisest task I ever attempted. After the install, I had nothing but problems. Not manufacturing problems, but install problems and an electronic timer switch problem. I didn’t know where to turn except to contact CJ and the crew at OEX. Not only did they talk and walk me through the process of re-installing the tank over the phone, but they had me bring the yak in to the store to water test the hull for leaks. While the yak was in the shop, OEX installed a different timer switch and relocated it (timer switch) to the rear hatch…….Free. Now that is customer service. They are a great crew!
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