Quote:
Originally Posted by SoCalEDC
Good bit of advice here. However, in some instances dealing with after-purchase care through an online retailer is reasonably easy and pain-free. I find that if the company has a legitimate social media presence i.e. you can engage with a human in conversation in the DMs, or without having to navigate through touch-tone menus and use code words like "agent" to get to a person on the phone, they're usually pretty good. for example, I purchase stuff from J and H tackle in new york pretty regularly because as you mentioned no sales tax at the time of sale across state lines, and generally with a 10% discount I typically save a significant amount of purchases reels, etc. But they are really easy to get ahold of and the product specialists are actually guys who work in the store, not a call center.
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Good point. For non-electronic items that are less likely to need a warranty, the
web is a great place to shop.