Quote:
Originally Posted by JohnMckroidJr
Wow, The reviews for that place sounds like a nightmare. I have a buddy that sells on amazon, and he gets emails all the time from the dark web advertising to sell him good reviews for his products. The fake reviews are a reality.
Places like this are why I don't mind paying the sales tax and fork out the extra bucks for a local warranty -- to avoid the wasted time on phone calls, shipping and other headaches of dealing with non-local businesses.
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Good bit of advice here. However, in some instances dealing with after-purchase care through an online retailer is reasonably easy and pain free. I find that if the company has a legitimate social media presence i.e. you can engage with a human in conversation in the DMs, or without having to navigate through touch tone menus and use code words like "agent" to get to a person on the phone, theyre usually pretty good. for example I purchase stuff from J and H tackle in new york pretty regularly because as you mentioned no sales tax at time of sale across state lines and generally with a 10% discount I typically save a significant amount of purchases of reels etc. But they are really easy to get ahold of and the product specialists are actually guys who work in the store not a call center.