[TCS]

I paid a premium for a charting application from Lowrance in my HDS Nautic Insight.
La Jolla is not some obscure remote location. Its one of the few places left to fish around here after the implementation of MLPA.

Customers have a right to expect Lowrance to fix this problem in a timely manner once they knew about it. It's been a couple of years. I do not buy the 'late 2011 explanation' I was talking to west marine about this over a year ago and it was not new to them.

I am happy for Billy V that he gets to test the beta next gen.
I DON'T HAVE NEXT GEN. MINE IS 1.5 YEARS OLD. WHAT ABOUT THAT?

No action because we haven't complained enough?
Is Lowrance really telling us that we have to bash their product to get a substantive response to this issue?

All I can say is - be careful what you wish for - bloodydecks, allcoast, hull truth, etc etc etc. You don't want a lot of hits on the internet for Xxxxxxxxx or xxxxxxxxxxxx.. Do you?

Do I sound pissed? Is that good for business?

I think I should be able to send my Nautic Insight back and get the basic GPS model and $100 cash back.

At the very least, don't make it look like you are just appeasing the one guy who has been the most vocal.

Please explain what you are doing for everyone.