OK Guys here is the follow up to this story...
As promised I went to FH on Sunday and tracked down the Lowrance booth. It was actually fishing legend Don Iovino, a Lowrance Pro staffer that was displaying the Lowrance Banner.
-I asked him if he was aware that one of the most productive fishing area of Southern California had missing cartogrophy ? He said he was unaware - so I showed him.
He stood there in disbelief, and asked if I could return to the booth in 1 hour so we could talk more, as he was busy selling his fishing goods. He said he could help so I agreed.
-I returned in an hour and he was alone. I pulled up the chart and told him the saga. He was very cool about it and pulled out a phone number off his cell phone. He gave me the number for the 2nd in command at Lowrance and told me to explain the situation. He told me I had to get it to this guy to make it happen, anyone else was the wrong people.
-So today, Monday morning at 8 am I was on the phone, then fired off and email. It was very detailed with times, dates, and every person who I have dealt with to present date regarding this problem. By 10 am I had 2 responses from the big guy and the engineers in charge of cartography.
It reads as follows:
Mike's message to me
FYI here is the email I received , thank you again for your feed back . We’re thankfully for customers like yourself and your fishing bud’s.
Thanks for the continued feedback Mike. We are currently researching content to fill this gap as the official surveyed data that we rely on for our contours does not cover this area.
From a timing perspective keep in mind that we typically lock down requirements in April for the following year’s product. So fixes and requests for improvements received after April will not be included in the next release. So in the example below we received feedback in August 2011 which is too late to incorporate a fix in the 2012 product. The 2013 product is the next version we can update so we’re still working on this item. It hasn’t been forgotten.
Best regards,
Mike
-So in conclusion its coming, but it won't be here until the next update in 2013. I thanked Don Iovino for the immediate attention he gave toward helping us with this problem.