Quote:
Originally Posted by Iceman
First off let me say that I sell Hobie Kayaks. The biggest seller of these looks to be Dicks Sporting goods. There is a reason that Hobie will not sell their kayaks in the big box stores and that is customer service, at the time of sale and after.
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I understand that, just from my point of view, how much customer support is worth the 1500 dollar difference - it better be a whole lot.
I have no experience with Hobie customer support, I'm sure its great. so when someone breaks their drive 3 years into it - is it repaired or replaced for free? or will it cost me?
- I can buy 2 complete boats for the price of 1 Hobie. seems like a great way for a beginner to get into a peddle Kayak for reasonable money. But I'm sure they wont hold their value like the Hobies do!