I've ridden the Eclipse with Mark at the helm plenty of times. I must have just missed you, as I was on the trip prior to yours. All of my experiences on the Eclipse have been different than yours, and each time I have found the capt and crew to be very customer service oriented.
That is a nice BFT. I bet it was a hell of a fight. Bummer about it being sharkbit, but I bet it tasted good regardless.
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