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Not sure what happened to you CaboJohn, but you should give them another chance. I've been going there for a long, long time and have had nothing but outstanding service. As others have noted, I also have countless examples when they came through for me. If SavOn is closer, support your local tackle shop. Otherwise, Shimano is another valid option if you're closer to Irvine.
The same can be said for some of our other local companies, Daiwa/Accurate/Avet/CalStar/Seeker.
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